This course focuses on understanding and creating balance sheets, which are crucial financial statements that provide a snapshot of a company's financial position at a specif...
Date created: 2024-10-10
This course is about building an effective home workspace, maintaining regular communication with colleagues, establishing routines, staying organized, and enhancing motivatio...
Date created: 2024-10-10
This course looks into the importance of dignity at work and provides best practices for creating and maintaining a respectful workplace
Date created: 2024-10-10
Staff training for organisations that introduce individuals to businesses that are lenders of money or other credit brokers. The training covers correct behaviour and legal r...
Date created: 2024-10-10
This CRM (or Customer Relationship Marketing) e-learning covers the definition of CRM and how it developed over time. Examples of CRM in action illustrate the benefits of an...
Date created: 2024-10-10
This course is about learning how to give really good service and make customers happy. You'll learn how to do even better than what customers expect and make friends with the...
Date created: 2024-10-10
Learn how to deliver excellent customer service and recognise bad customer service. Customer service is dealt with externally and internally with worked examples. Training i...
Date created: 2024-10-10
This customer service e-learning course demonstrates how poor customer service can affect the brand and company image and how to manage and deal with customers.
Date created: 2024-10-10
This course will equip you with phrases and strategies to enhance communication and customer satisfaction.
Date created: 2024-10-10
This course focuses on mastering customer retention, providing strategies for cultivating and strengthening customer loyalty.
Date created: 2024-10-10