Customer Service Techniques
This customer service techniques e-learning course demonstrates how good customer service can affect the brand and company image and how to learn and use customer service tech...
Date created: 2024-10-10
Cyber Awareness and Staying Safe Online
This course is is designed to raise your Cyber Awareness and teach you about staying safer in the online world.
Date created: 2024-10-10
Cyber Security Fundamentals
In this course, we will delve into the significance of safeguarding information and systems against digital attacks. You will gain an understanding of various cyber threats an...
Date created: 2024-10-10
Data Analysis Essentials
Data Analysis - a field that combines the power of statistics, technology, and analytical thinking to turn raw data into meaningful insights. In this introductory course, we w...
Date created: 2024-10-10
Database Management Essentials
This course will provide you with a comprehensive understanding of database management systems, their importance, and how they are used in today's technology-driven world.
Date created: 2024-10-10
Data Protection
Data Protection Act: The e-learning introduces the Data Protection Act (DPA), the terminology used in the Act and how to apply it to your workplace. A case study of implementi...
Date created: 2024-10-10
Dealing with Grievance Issues
This course is aimed at managers, instructing them on how to deal with grievance issues both on a formal and informal basis
Date created: 2024-10-10
Dealing with Performance Issues
This course is designed to help managers understand the performance improvement procedure and manage performance issues effectively and confidently.
Date created: 2024-10-10
Decoding Balance Sheets
This course will guide you through the key components and interpretations of balance sheets.
Date created: 2024-10-10
Delivering Exceptional Customer Service: Going Above and Beyond
This course focuses on surpassing customer expectations and creating an experience that encourages loyalty and positive word-of-mouth.
Date created: 2024-10-10