This course teaches that active listening isn't just hearing; it's about understanding, giving feedback, and being empathetic.
Date created: 2025-05-28
This course will focus on understanding the significance of empathy and discovering methods to develop and apply it in different areas of life.
Date created: 2024-10-10
In this course, you'll learn how to achieve success by understanding the powerful effect of positive language and how to use it to your advantage.
Date created: 2024-10-10
This course is about the Price-Earnings (P/E) Ratio, a key financial metric that investors use to assess a company's stock valuation, helping them determine if a stock is over...
Date created: 2024-10-10
This course will equip you with techniques to respond quickly and effectively in conversations, meetings, and presentations.
Date created: 2024-10-10
This course teaches strategies for thriving in difficult work situations and collaborating productively with challenging colleagues.
Date created: 2024-10-10
Time Management: This course focuses on what makes effective time management and offers some strategies and advice to increasing efficiency at work.
Date created: 2024-10-10
This course is about mastering the skill of transforming dissatisfied customers into loyal patrons, highlighting the crucial role of effective complaint handling for both cu...
Date created: 2024-10-10
This course covers what is ‘Treating Customers Fairly’ (TCF), the outcomes and how to handle related complaints. The course will last 15 minutes and there will be a quiz at th...
Date created: 2024-10-10
Explore the evolution of crime and justice in the 20th century, focusing on the impact of wars, protests, and technological advancements. This course examines how historical e...
Date created: 2025-04-30