Introduction to Taxi and private hire driver Operations. This course, designed to equip you with the knowledge and skills necessary for providing safe and reliable transportat...
Date created: 2024-10-10
This e-learning course will give learners everything they need to know to successfully manage teams and meet their own objectives by improving their team’s performance.
Date created: 2024-10-10
The telephone courtesy training focuses on how to answer the phone efficiently, transfer calls, put calls on hold and take messages.
Date created: 2024-10-10
This learning session is aimed at all front line Housing staff who manage tenancies. The course contains information about the types of tenancies, agreements and how to enforc...
Date created: 2024-10-10
This course will explore the 7 Cs of effective communication, which are principles to ensure your interactions are clear, engaging, and successful.
Date created: 2024-10-10
This course is all about active listening, which means really paying attention, understanding, responding, and remembering what someone says when you're talking to them.
Date created: 2024-10-10
This course delves into mastering the skill of assertiveness, providing you with effective techniques for confidently expressing yourself.
Date created: 2025-05-27
Explore the evolution of policing in Britain from the 18th century to the 20th century. This course examines the origins of professional policing, public attitudes towards ear...
Date created: 2025-04-30
This course will break down the complexities of the Bill into manageable modules, providing you with the knowledge and understanding you need to adapt to these important chang...
Date created: 2025-05-28
This course is about teaching you how to persuade and influence others, enabling you to communicate better and achieve your goals.
Date created: 2024-10-10