Time Management
Time Management: This course focuses on what makes effective time management and offers some strategies and advice to increasing efficiency at work.
Date created: 2024-10-10
Transforming Disgruntled Customers: Effective Complaint Handling for Loyalty
This course is about mastering the skill of transforming dissatisfied customers into loyal patrons, highlighting the crucial role of effective complaint handling for both cus...
Date created: 2024-10-10
Treating Customers Fairly - Finance
This course covers what is ‘Treating Customers Fairly’ (TCF), the outcomes and how to handle related complaints. The course will last 15 minutes and there will be a quiz at th...
Date created: 2024-10-10
Unconscious Bias
Learn how unconscious bias can affect thought processes. Only by recognising these cognitive shortcuts, can behaviour be changed in order to make better decisions.
Date created: 2024-10-10
Understanding Business Markets
This e-learning resource teaches the fundamentals of Business markets and the key to understanding them. This course covers using types of business markets, the pros and cons...
Date created: 2024-10-10
Understanding DevOps
This course covers the fundamental concept of the DevOps lifecycle, which outlines the phases a software product goes through from its inception to its deployment and ongoing...
Date created: 2024-10-10
Understanding Domestic Abuse_ Supporting Victims and Creating a Safe Environment
This course addresses the issue of Domestic abuse, which is a significant problem involving harmful behavior within a relationship. It encompasses various forms, including phy...
Date created: 2024-10-10
Understanding Duty of Care
This course teaches the importance of Duty of Care in a professional setting, emphasizing accountability for our actions and responsibilities towards ourselves and others.
Date created: 2024-10-10
Understanding Financial Controls
The nature of financial controls is examined, highlighting how the P&L, balance sheet and cashflow statements work.
Date created: 2024-10-10
Understanding Gifts and Hospitality Regulations
This course is about understanding how the Bribery Act views gifts and hospitality, and what happens if you don't follow the rules.
Date created: 2024-10-10