In this course, you'll learn how to handle difficult conversations in a care setting by listening, understanding, and working together to find solutions and support.
Open eLMS
4.0(2)
Date created: 10/10/2024
This course looks at strategies to manage and resolve calls with angry customers confidently and cover the importance of maintaining professionalism and the impact of effectiv...
Open eLMS
4.6(66)
Date created: 10/10/2024
This course focuses on the importance of intellectual property (IP) as a valuable asset for businesses.
Open eLMS
5.0(1)
Date created: 10/10/2024
This course will lead you through the fundamentals of intellectual property (IP) and how you can use it effectively in your business.
Open eLMS
5.0(2)
Date created: 10/10/2024
This course provides a foundational understanding of Highest Common Factor (HCF) and Lowest Common Multiple (LCM), essential concepts in number theory. Learners will explore p...
Open eLMS
5.0(1)
Date created: 01/09/2025
Homeworking has evolved from a temporary arrangement into a permanent professional standard for millions of employees worldwide. This shift requires a fundamental transition f...
Open eLMS
Date created: 11/05/2026
This learning discusses the importance of health and safety as part of good management and the law which governs it in the UK. Information is given about risk assessment, how...
Open eLMS
Date created: 10/10/2024
Health and Safety Induction: Topics from this comprehensive safety induction program can be selected to include Electricity, Working at Height, Manual Handling, Ergonomics, Fi...
Open eLMS
4.3(2.2K)
Date created: 10/10/2024
This course on heroin awareness is aimed at employees and managers who work with young people. This course covers the what the drugs are, how are they usually taken and their...
Open eLMS
5.0(1)
Date created: 10/10/2024
Learn to design beautiful and effective landing pages using tools like Canva, Figma, or no-code builders. This course covers everything from fundamentals to advanced strategie...
Open eLMS
4.8(6)
Date created: 12/05/2025