Learn how to deliver excellent customer service and recognise bad customer service. Customer service is dealt with externally and internally with worked examples. Training i...
Author: Open eLMS
4.6(27)
Date created: 10/10/2024
This customer service e-learning course demonstrates how poor customer service can affect the brand and company image and how to manage and deal with customers.
Author: Open eLMS
4.7(35)
Date created: 10/10/2024
This course will equip you with phrases and strategies to enhance communication and customer satisfaction.
Author: Open eLMS
4.7(17)
Date created: 10/10/2024
This customer service techniques e-learning course demonstrates how good customer service can affect the brand and company image and how to learn and use customer service tech...
Author: Open eLMS
4.6(176)
Date created: 10/10/2024
This course is is designed to raise your Cyber Awareness and teach you about staying safer in the online world.
Author: Open eLMS
4.9(11)
Date created: 10/10/2024
In this course, we will delve into the significance of safeguarding information and systems against digital attacks. You will gain an understanding of various cyber threats an...
Author: Open eLMS
4.5(29)
Date created: 10/10/2024
This course provides a foundational understanding of cybersecurity tailored for small businesses. It covers common cyber threats, practical defense strategies, and best practi...
Author: Pushpalatha
4.7(3)
Date created: 10/07/2025
Data Analysis - a field that combines the power of statistics, technology, and analytical thinking to turn raw data into meaningful insights. In this introductory course, we w...
Author: Open eLMS
4.4(118)
Date created: 10/10/2024
This course equips public sector workers with essential skills in data management, analysis, and ethics. It covers data governance, standards, stewardship, quality, visualizat...
Author: Lasma
4.8(102)
Date created: 04/07/2025
This course explores the critical intersection of artificial intelligence and data privacy, examining how AI systems utilize personal data and the inherent privacy challenges....
Author: Pushpalatha
4.5(6)
Date created: 28/07/2025