Customer Retention Mastery
This course focuses on mastering customer retention, providing strategies for cultivating and strengthening customer loyalty.
Author: Open eLMS
4.7(82)
Date created: 2024-10-10
Customer Service for Housing Associations
Learn how to deliver excellent customer service and recognise bad customer service. Customer service is dealt with externally and internally with worked examples. Training i...
Author: Open eLMS
4.5(26)
Date created: 2024-10-10
Customer Service General
This customer service e-learning course demonstrates how poor customer service can affect the brand and company image and how to manage and deal with customers.
Author: Open eLMS
4.8(33)
Date created: 2024-10-10
Customer Service Language Mastery
This course will equip you with phrases and strategies to enhance communication and customer satisfaction.
Author: Open eLMS
4.5(10)
Date created: 2024-10-10
Customer Service Techniques
This customer service techniques e-learning course demonstrates how good customer service can affect the brand and company image and how to learn and use customer service tech...
Author: Open eLMS
4.7(144)
Date created: 2024-10-10
Cyber Awareness and Staying Safe Online
This course is is designed to raise your Cyber Awareness and teach you about staying safer in the online world.
Author: Open eLMS
5.0(4)
Date created: 2024-10-10
Cyber Security Fundamentals
In this course, we will delve into the significance of safeguarding information and systems against digital attacks. You will gain an understanding of various cyber threats an...
Author: Open eLMS
4.6(26)
Date created: 2024-10-10
Data Analysis Essentials
Data Analysis - a field that combines the power of statistics, technology, and analytical thinking to turn raw data into meaningful insights. In this introductory course, we w...
Author: Open eLMS
4.5(53)
Date created: 2024-10-10
Data Literacy and Data Analysis
This course equips public sector workers with essential skills in data management, analysis, and ethics. It covers data governance, standards, stewardship, quality, visualizat...
Author: Lasma
5.0(1)
Date created: 2025-07-04
Data Protection
Data Protection Act: The e-learning introduces the Data Protection Act (DPA), the terminology used in the Act and how to apply it to your workplace. A case study of implementi...
Author: Open eLMS
4.4(12)
Date created: 2024-10-10