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4 courses
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Handle Mail (Sales Support Assistant)

This course equips Sales Support Assistants with the essential procedures for managing both incoming and outgoing mail effectively. You will learn to systematically handle all...

Open eLMS Created 28/09/2026

Implement Sales Strategies (Sales Support Assistant)

This course helps Sales Support Assistants master the art of implementing sales strategies to achieve key business objectives. You will learn to execute sales plans effectivel...

Open eLMS Created 28/09/2026

Process Refunds (Sales Support Assistant)

This course equips sales support assistants with the essential skills to professionally manage customer returns, exchanges, and bill adjustments. You will learn to navigate or...

Open eLMS Created 28/09/2026

Professional Sales Activities for Support Assistants

This course empowers sales support assistants to master the essential workflows crucial for professional sales activities. You will gain the technical knowledge needed for eff...

Open eLMS 5.0(1) Created 12/09/2026

Our courses give general knowledge. Where stated, a course is CPD certified: CPD certification records learning time and is not a qualification or licence. No course replaces practical training, supervision or assessment of competence. Never carry out hazardous work (for example at height, with lifting equipment, electricity, gas or machinery) on the strength of a course alone. Terms