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Customer Contact Centre Information Clerk

This course equips customer contact centre information clerks to excel in providing comprehensive support to customers via telephone, email, and other digital channels. You wi...

31 modules Created 25/10/2026

Our courses give general knowledge. Where stated, a course is CPD certified: CPD certification records learning time and is not a qualification or licence. No course replaces practical training, supervision or assessment of competence. Never carry out hazardous work (for example at height, with lifting equipment, electricity, gas or machinery) on the strength of a course alone. Terms